1. Start with cold, skim milk. You can also use 1% or 2% milk, but skim milk makes the lightest fluffiest froth. 2. Use a Krups stainless steel pitcher (12 oz. or 20 oz.) which has been chilled one or two minutes. 3. Fill your pitcher about 1/3 full with milk. 4. Let the milk sit a minute or two after heating and your froth will get thicker. 5. Wipe the nozzle clean with a dry cloth after each use (the nozzle is very hot so use caution). To get rid of dried-on milk, soak the nozzle in seltzer water. ElectroBest.com is an independent Krups dealer. All product images are copyrighted works of Krups, used by ElectroBest.com with permission from Krups. May not be copied or used without permission of Krups.  ElectroBest.com FAX Order Line 801-730-3937 (Orders Only)